Common Recon Questions

We work with dealers across the country. Over the last few years, we see a trend in the kind of questions they are trying to answer. Below is a list of the most common question we hear the managers trying to get answered when using our solution.

If you find yourself asking these questions, you should watch the video below


Auction Purchase:
Why was this car not picked up from the auction for over a week?


In Transit:
How can you not know when the car will be delievered.


This dent was not there on the auction listing, where did that come from?


How can it take 5 days to get an estimate?


Why is this car not back here yet, it was supposed to be done in 2 days and its been 2 weeks.


Where is the detail guy? And why is this car dirty?


Why does this car not have pictures yet? We have had this car now for two weeks.


Front Line:
I have no idea how many cars I have on the lot ready to sell.

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We do try to keep information on our site up to date, however there are times when the information on our site may not accurately reflect the current status of things. In case you have any questions or are not sure if the information on the site is accurate, please contact us to verify by email or by using the contact form. We will try to reply ASAP.